icct10 Terms and Conditions

1. General Terms and Conditions and Introduction

icct10 is an online casino and sports betting platform operated for users in Bangladesh. These terms and conditions ("Terms") apply to the use of the icct10 platform and all associated services.

By creating an account on icct10, accessing the platform, or using any of its services, you are fully agreeing to these terms and conditions. If you do not agree with any part of these terms and conditions, please refrain from using our platform.

These terms and conditions should be read together with icct10's Privacy Policy and Responsible Gaming Policy. Together, these documents form the complete agreement between you and icct10.

2. Account Registration and Management

A personal account is required to use services on icct10. All information provided at the time of account registration must be truthful, accurate, and up to date.

Each user may open only one account. The following are strictly prohibited:

• Creating more than one account in the same person's name
• Opening an account using a false or fake identity
• Using another person's name or information
• Creating a new account to replace a suspended account

The responsibility for keeping an account secure rests entirely with the user. Keep your username and password confidential and do not share them with any third party. If unauthorised access occurs, notify icct10 immediately.

As part of verification (KYC), icct10 may at any time request proof of identity, proof of address, or confirmation of payment method. Withdrawals may be held until verification is complete.

3. Age and Eligibility Requirements

The minimum age to use icct10's services is 21 years. Only individuals aged 21 or above may open an account and use this platform.

The following persons may not use icct10:

• Any person under the age of 21
• Any person banned by icct10 for any reason
• icct10 employees and their immediate family members
• Persons who have voluntarily self-excluded

Providing false information about age is a serious violation. In such cases, icct10 will immediately close the account and any winnings in the account will be forfeited.

4. Deposit and Withdrawal Policy

icct10 supports transactions through Bangladesh's main mobile banking services. Currently accepted payment methods are: bKash, Nagad, Rocket, and bank transfer.

Deposit Terms:

• Minimum deposit amount: ৳200 (per method)
• The deposit account and the icct10 account must be registered under the same name
• Deposits from third-party accounts are strictly prohibited
• A deposit will only be considered complete after successful verification

Withdrawal Terms:

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: 5 to 30 minutes (typically)
• Withdrawal requests will only be processed to verified accounts
• Withdrawals may be delayed if account verification is not complete
• Withdrawals must be made to the same payment method used for the deposit

icct10 may request additional verification for suspicious transactions and reserves the right to place a hold on transactions if necessary.

5. Bonuses and Promotional Offers

icct10 offers a variety of bonuses and promotional offers for its users. These offers are subject to specific terms and conditions.

Welcome Bonus:

• 200% bonus on first deposit, up to ৳15,000
• Wagering requirement: 10x (you must wager 10 times the bonus amount)
• Example: deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000
• Example: deposit ৳16,000 and receive up to ৳15,000 bonus, giving a total of ৳31,000

General Bonus Terms:

• Each bonus has its own validity period and terms and conditions
• Bonus balance cannot be withdrawn before the wagering requirement is met
• In cases of bonus abuse or fraudulent activity, the bonus will be forfeited
• Multiple bonuses cannot be activated at the same time unless specifically stated
• icct10 reserves the right to modify or cancel bonus offers at any time

6. Betting and Gaming Rules

All games on icct10 are operated on the principles of fairness and transparency. The outcomes of all games displayed on the platform are determined by a certified Random Number Generator (RNG).

General Betting Rules:

• Once a game has started, bets cannot be changed or cancelled
• If a game is left incomplete due to a technical issue, icct10 will take the appropriate course of action
• Winnings obtained by exploiting software errors or bugs will be forfeited
• The use of automation software, bots, or any tools that provide an unfair advantage is prohibited

Sports Betting Rules:

• Only bets placed before the start of an event will be considered valid
• If a match is abandoned or cancelled, the bet amount will be refunded
• Payment may be held for bets that are suspected to be related to match fixing

7. Security and Privacy

icct10 uses SSL encryption technology to keep users' personal and financial information secure. Our full privacy policy can be found on the Privacy Policy page.

User information will be used only for the following purposes:

• Account management and identity verification
• Transaction processing and fraud prevention
• Providing customer service
• Fulfilling legal obligations
• Platform improvement and delivering a personalised experience

icct10 does not sell users' personal information to third parties. However, information may be disclosed when required by law or upon request from a regulatory authority.

8. Account Suspension and Closure

icct10 reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any provision of these terms and conditions
• Providing false or fraudulent information
• Operating multiple accounts
• Bonus abuse or manipulation
• Suspicion of money laundering or financial fraud
• Unfair conduct toward other users
• Exploiting software errors

Users may also request the closure of their own account at any time. In such cases, the opportunity to withdraw any balance will be provided, unless there is a legal reason to hold the funds.

9. Limitation of Liability

icct10 accepts no liability for the following:

• Any loss in a game or bet due to a user's internet disconnection
• Issues caused by third-party software or hardware
• Force majeure events such as natural disasters, government orders, or cyberattacks
• The accuracy of information provided on third-party websites

icct10 always strives to provide a safe and uninterrupted service, however the service may be temporarily unavailable due to technical maintenance. Advance notice will be given in such situations where possible.

10. Responsible Gaming

icct10 believes that gaming is a form of entertainment, not a source of income. We are committed to helping our users maintain healthy gaming habits.

The following responsible gaming tools are available on icct10:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Loss Limits: Set a maximum loss limit within a defined period of time
• Session Limits: Set a limit on continuous play time
• Cooling-Off Period: Temporarily close your account for a number of days
• Self-Exclusion: Block access to your account for an extended period

If you feel that you or someone you know has a gaming addiction, please contact our 24/7 support team or visit the Responsible Gaming page.

11. Dispute Resolution

In the event of any dispute between icct10 and a user, an attempt will first be made to resolve it through discussion.

Dispute Resolution Process:

1. First, contact icct10's customer service team via live chat or by email at [email protected]
2. Submit a detailed description of the dispute along with relevant supporting evidence
3. icct10 representatives will investigate and respond within 7 business days
4. If unresolved, you may request a review at a higher level

The time limit for raising a dispute is within 30 days from the date of the incident. Claims submitted after this period may not be considered.

12. Changes to Terms & Conditions and Their Effect

icct10 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be posted on the platform before any changes take effect.

If you continue using icct10 after changes to the terms and conditions, you will be considered to have accepted the new terms. Therefore, it is recommended that you visit this page regularly.

Even if any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full effect. In matters of interpretation or application of any provision of these terms and conditions, icct10's decision will be considered final.

If you have any questions about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7