icct10's Privacy Policy

icct10 ("we", "us", "platform") operates an online casino and sports betting service for users in Bangladesh. This privacy policy explains what information we collect when you use our website icct10.lat, create an account, or use any of our services — why we collect it and how we keep it secure.

By using icct10's services you agree to this privacy policy. You must be 21 years of age or older. If you do not agree with any part of this policy, please do not use our services.

2.1 Registration and Identity Information

When you create an account we collect the following information:

• Full name and username
• Email address
• Date of birth (for age verification)
• Address (division, district, and postal code)
• Payment information (bKash, Nagad, Rocket, or bank account number)

2.2 Usage and Transaction Information

When you use our platform we automatically collect the following:

• Login time, session duration, and browsing history (on our site only)
• Gaming history — which games you played, bet amounts, and results
• Records of deposit and withdrawal transactions
• Bonus usage information
• History of contact with customer support

2.3 Technical and Device Information

Information about your device and connection that is collected automatically:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device type (mobile, tablet, or desktop)
• Information obtained from cookies and similar tracking technologies

What Cookies Are and How We Use Them

Cookies are small text files stored in your browser. icct10 uses the following types of cookies:

• Essential cookies: These are essential for maintaining login status, security verification, and session management — they cannot be disabled.
• Functional cookies: For remembering your preferences (language, theme).
• Analytical cookies: Help us understand which pages are used most so we can improve our services.

You can disable non-essential cookies from your browser settings, but this may limit some functionality.

Sharing Information in Limited Circumstances

Information may be shared only in the specific circumstances below:

• Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, or banks to complete transactions. They operate under strict confidentiality agreements with us.
• Technology partners: Companies that provide security, hosting, and analytics services to support platform operations.
• Legal obligations: To comply with court orders, legitimate requests from government authorities, or applicable law.
• Fraud prevention: With security partners to prevent money laundering and fraud.
• Business restructuring: In the event of a merger or acquisition, the protections of this policy will remain in effect.

In no case do we transfer your information to third parties for marketing purposes without your consent.

Technical Security

icct10 uses industry-standard security technology to protect your information:

• SSL/TLS encryption: All data transferred between the website and servers is transmitted in encrypted form.
• Password hashing: Your password is never stored directly — only a one-way encrypted version is kept.
• Firewall and intrusion detection: Our servers are monitored at all times.
• Regular security audits: Third-party experts regularly test our security.
• Restricted access: Only authorised staff may access your information, and only for specified purposes.

Response to Security Breaches

If a data breach occurs we will immediately notify affected users by email and take the necessary protective measures. Our incident response team remains on alert 24 hours a day. Please note that no method on the internet is 100% secure, so keeping your password safe and reporting suspicious activity to us is important.

How Long Information Is Kept

We retain different types of information for different periods:

• Active account data: Full information is retained for as long as the account remains active.
• Closed account data: Certain information must be kept for a specified period after account closure to meet legal obligations.
• Transaction records: Records of financial transactions are retained long-term in accordance with anti-money laundering laws and regulatory requirements.
• Communication records: History of contact with customer support is retained to maintain service quality.
• Marketing preferences: A record of your marketing consent or refusal is kept permanently.

After the designated retention period, information is securely deleted or anonymised so that individuals can no longer be identified.

Prohibition for Those Under 21

icct10's services are for individuals aged 21 or older only. We do not knowingly collect any information from minors. Age verification is mandatory at registration.

If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted.

If you believe a minor is using our platform, please contact us.

Notice of Changes

icct10 may update this privacy policy from time to time. For any significant change we will:

• Update the "Last updated" date at the top of the page
• Notify registered users by email
• Display a clear notice on the website

If you continue to use our services after a change, you will be considered to have agreed to the updated policy. We therefore recommend that you visit this page regularly.